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VMMSYNC No users returned after WebSphere fixpack

Technote (troubleshooting)


VMMSYNC stops returning group users after applying WebSphere maintenance.

Resolving the problem

The memberOf parameter in the usermapping filter must have an upper case O.

With earlier WebSphere fixpacks a filter with a lower case o would correctly work. With later fixpacks the parameter must be coded correctly with an upper case O.

Update any incorrect filters within the VMMSYNC cron instance to the correct format.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Control Desk
Systems and Asset Management Tivoli Asset Management for IT
Systems and Asset Management Tivoli Change and Configuration Management Database
Systems and Asset Management Tivoli Service Request Manager

Document information

More support for: Maximo Asset Management

Software version: 7.1, 7.1.1, 7.5

Operating system(s): Platform Independent

Reference #: 1619401

Modified date: 30 September 2016

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