Install.xml Error installing Notes With a Response Transform

Technote (troubleshooting)


You create a response transform using InstallShield Tuner for Lotus Notes. When you try to run the install through the GUI (not silently), using this transform, you get the following error:

This error occurs on every machine except the machine which created the transform.

Resolving the problem

Response transforms are designed to be used during a silent install. This issue does not occur when running the install silently. For example:

Does not work: msiexec /i "Lotus Notes 8.5.3.msi" TRANSFORMS=Mytransform.mst

Works: msiexec /i "Lotus Notes 8.5.3.msi" TRANSFORMS=Mytransform.mst /qb+

The root of the issue is that the response transform fills in certain user-specific paths, such as UsrManifestLocation and XPD_USERHOME. When you run the install through the GUI, it attempts to honor these values, which it can not find.

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