IBM Support

IBM Content Navigator for IBM Content Manager returns the error CIWEB1656 when adding documents

Troubleshooting


Problem

Users are not able to add documents in IBM Content Navigator (ICN) with IBM Content Manager if the user does not have RootFolderACL privilege. ICN appears to test for root folder on logon, even if functions such as folder browsing are disabled.

Symptom

Users receive an error message with error code CIWEB1656 when they click on the "Add Document" button.

Cause

This has been identified as a product defect under APAR IO17616

Environment

ICN with IBM Content Manager

Resolving The Problem

Apply fix for APAR IO17616.
A local fix can be to assign the RootFolderACL privilege to the user if it is acceptable.

[{"Product":{"code":"SSEUEX","label":"IBM Content Navigator"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"2.0.0.1;2.0.1;2.0","Edition":"","Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}}]

Document Information

Modified date:
17 June 2018

UID

swg21618939