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IBM Content Navigator for IBM Content Manager returns the error CIWEB1656 when adding documents

Technote (troubleshooting)


Users are not able to add documents in IBM Content Navigator (ICN) with IBM Content Manager if the user does not have RootFolderACL privilege.
ICN appears to test for root folder on logon, even if functions such as folder browsing are disabled.


Users receive an error message with error code CIWEB1656 when they click on the "Add Document" button.


This has been identified as a product defect under APAR IO17616


ICN with IBM Content Manager

Resolving the problem

Apply fix for APAR IO17616.
A local fix can be to assign the RootFolderACL privilege to the user if it is acceptable.

Document information

More support for: Content Navigator

Software version: 2.0,, 2.0.1

Operating system(s): AIX, Linux, Windows

Reference #: 1618939

Modified date: 04 March 2013

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