Technote (troubleshooting)
Problem(Abstract)
Unable to login from client. Username and password prompt just dings and goes back to prompt. Launching AuditLog.exe from GENSRVNT\Bin produces error: 0x800706BA The RPC server is unavailable.
Symptom
Unable to launch client from server. DCOM Configuration is setup correctly however error message 0x800706BA The RPC server is unavailable is received when launching AuditLog.exe from GENSRVNT\Bin directory.
Resolving the problem
a. Double check that DCOM Configuration is setup correctly.
b. If it is then a Firewall is blocking connection from the client to the Server. Check firewall rules between systems, including local firewalls on Operating System. Add firewall rules to allow DCOM communications and RPC communications through firewall for client systems to connect to server.
Product Alias/Synonym
GSW
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.