Technote (troubleshooting)
Problem(Abstract)
Error : SDK-ERR-0064 Installation of Xcelerator Failed. SDK-ERR-0148 Process Exit Code is
-1073741819: Allow.
When installing Xcelerator
Cause
A problem with McAfee antivirus scanner is preventing Xcelerator from installing
Environment
CX 10.1 on Windows 2008R2 with McAfee antivirus scanner.
Resolving the problem
Either apply the latest service pack to McAffee or disable it by un-registering SCRIPTSN.dll.
Procedure:
Select Start, Run, type cmd, and press ENTER.
Type the appropriate command and press ENTER:
32 bit computers:
cd c:\Program Files\Common Files\McAfee\SystemCore
64 bit computers:
cd c:\Program Files (x86)\Common Files\McAfee\SystemCore
cd c:\Program Files\Common Files\McAfee\SystemCore
To completely disable the SCRIPTSN.dll, type the following command and press ENTER:
regsvr32.exe /u SCRIPTSN.dll
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