Skip to main content

Error SDK-ERR-0064 Installation of xcelerator Failed.


Technote (troubleshooting)


Problem(Abstract)

Error : SDK-ERR-0064 Installation of Xcelerator Failed. SDK-ERR-0148 Process Exit Code is

-1073741819: Allow.

When installing Xcelerator

Cause

A problem with McAfee antivirus scanner is preventing Xcelerator from installing

Environment

CX 10.1 on Windows 2008R2 with McAfee antivirus scanner.

Resolving the problem

Either apply the latest service pack to McAffee or disable it by un-registering SCRIPTSN.dll.

Procedure:

Select Start, Run, type cmd, and press ENTER.
Type the appropriate command and press ENTER:

32 bit computers:
cd c:\Program Files\Common Files\McAfee\SystemCore

64 bit computers:
cd c:\Program Files (x86)\Common Files\McAfee\SystemCore
cd c:\Program Files\Common Files\McAfee\SystemCore

To completely disable the SCRIPTSN.dll, type the following command and press ENTER:

regsvr32.exe /u SCRIPTSN.dll

Rate this page:

(0 users)Average rating

Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

Rate this page:


(0 users)Average rating

Add comments

Document information

Cognos Express

Cognos Xcelerator Server


Software version:
10.1


Operating system(s):
Windows


Reference #:
1618814


Modified date:
2013-03-01

Translate my page

Content navigation