FileNet Workplace XT logging using log4j.properties file

Technote (FAQ)


Question

How can FileNet Workplace XT logging be enabled?

Answer

Gather WorkplaceXT_Trace.log and WorkplaceXT_Debug.log using the following steps:

  1. Stop Workplace XT

  2. Rename the __log4j.properties in<xt_install_root>/FileNet/Config/WebClient to log4j.properties

  3. Open the log4j.properties and change the following lines. It is near the bottom of the file.

    From:
    log4j.logger.com.filenet-debug=OFF, DebugOutputFileAppender

    To:
    log4j.logger.com.filenet-debug=ALL, DebugOutputFileAppender

    From:
    log4j.logger.com.filenet-trace=OFF, TraceOutputFileAppender

    To:
    log4j.logger.com.filenet-trace=ON, TraceOutputFileAppender

    From:
    log4j.appender.DebugOutputFileAppender.File={LOG_FILE_DIR}WorkplaceXT_Debug.log

    To: log4j.appender.DebugOutputFileAppender.File=<xt_install_root>/FileNet/WebClient/LogFiles/WorkplaceXT_Debug.log

    From:
    log4j.appender.DebugOutputFileAppender.File={LOG_FILE_DIR}WorkplaceXT_Trace.log

    To:
    log4j.appender.TraceOutputFileAppender.File=<xt_install_root>FileNet/WebClient/LogFiles/WorkplaceXT_Trace.log

  4. Save and close the log4j.properties.

  5. Login to Workplace XT. Check the Logfiles directory. If the files were not created restart the Workplace XT instance.

    Note: It is important to follow above steps and rename the log4j.properties back to __log4j.properties after log files are collected. Logging creates a performance impact on Workplace XT.

Cross reference information
Segment Product Component Platform Version Edition
Enterprise Content Management FileNet P8 Platform Application Engine

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Document information


More support for:

FileNet P8 Platform
Application Engine

Software version:

5.1

Operating system(s):

Windows

Reference #:

1618741

Modified date:

2012-11-27

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