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MailboxRepository invalid parameter parm: MessageName value

Technote (troubleshooting)


Problem(Abstract)

Inbound SFTP session to Sterling File Gateway with file names containing special characters are failing.

Symptom

General failure (server should provide error description).
Error code: 4
Error message from server: MailboxRepository invalid parameter parm:
MessageName value: [test.!!!1!!!.txt]
Request code: 4


Cause

Mailbox Add Service does not support the following characters: \ / : * ? “ < > | % !

Resolving the problem

The original file name must be changed

Document information

More support for: Sterling File Gateway

Software version: 2.0, 2.1, 2.2

Operating system(s): Platform Independent

Reference #: 1618645

Modified date: 2013-03-05