Inconsistent Home Directory error during configuration wizard processing

Technote (troubleshooting)


Problem(Abstract)

An error reporting the home directory of the user ID is inconsistent can be seen when running the configuration wizard after a successful installation/upgrade/reinstall of Tivoli Storage Manager Server V6.

Resolving the problem

When running the configuration wizard to configure the Tivoli Storage Manager V6 instance, the following error might could be seen:



When reviewing the dsmicfgx.trc file (located in /var/tivoli/tsm), the following message can be seen:

Fri Dec 10 10:24:25 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): Checking if directory /home/tsminst1/sqllib exists
Fri Dec 10 10:24:25 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): sqllib dir exists: false
Fri Dec 10 10:24:25 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): Running db2ilist cmd: LANG=C /opt/tivoli/tsm/db2/instance/db2ilist
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): rc from db2ilist 0
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): sout has 1 tokens
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): Looking for tsminst1
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): token is tsminst1
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): Instance exists: true
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): home dir validated: false
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ServerConfig.ServerDB.validateHomeDirectory(): exit, rc: 303
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ConfigWizard.InstUserPanel.okToContinue(): rc from validateHomeDirectory was 303
Fri Dec 10 10:24:26 CST 2010 com.tivoli.dsm.ConfigWizard.InstUserPanel.okToContinue(): $ValidateUser$ is Inconsistent

This states the sqllib directory does not exist in the instance users home directory, but db2ilist has the instance listed. If this is a new instance configuration, you can use the following DB2 command to drop the instance. As the root user:

/opt/tivoli/tsm/db2/instance/db2idrop <instance name that db2ilist reports>

In this example, the instance name is tsminst1:

/opt/tivoli/tsm/db2/instance/db2idrop tsminst1

Then use 'db2ilist' to list the instances. If the instance is no longer reported by db2ilist, try dsmicfgx again. If tsminst1 still shows up in the list, try running the following as root:

/opt/tivoli/tsm/db2/instance/db2iset -d tsminst1

Then check again via 'db2ilist' to make sure the instance has been removed. If the instance is no longer reported by db2ilist, try dsmicfgx again. If the instance is still shown, contact IBM Tivoli Storage Manager Support for further assistance.

Historical Number

1458134

Product Alias/Synonym

TSM ADSM

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Document information


More support for:

Tivoli Storage Manager
Server

Software version:

6.1, 6.2

Operating system(s):

AIX, Linux, Solaris

Reference #:

1618577

Modified date:

2014-01-15

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