How do you move your Windows Server or Desktop Protection Agents to another SiteProtector or Agent Manager?
The following process outlines the steps required to perform this task:
- View Actively Deployed Policies for your Agent. You can do this by Right-clicking on the Agent icon and choosing Manage Policy...
- Open the Active Group Settings policy.
- Here, select the Agent Manager List tab and simply change the Agent Manager Host Name field to the new IP address or host name of the new Agent Manager you would like the Agent to report to.
Note: If the new Agent Manager is part of a different or new SiteProtector environment, the Host IPS Agent will register into the new SiteProtector automatically on the next heartbeat (within 1 hours by default).
If the above information does not resolve your issue, contact IBM Security Systems Customer Support.