Logging the actions that the controller users perform against the target

Technote (troubleshooting)


Problem(Abstract)

Is there a way to write in the audit log the actions that the controller user
performs during an active session against the target desktop?

Resolving the problem

Set the LocalAudit server policy to yes for the managed remote

control session; a trcaudit_XXXXXX.log file will be created in the controller
users home directory.
This file contains some of the activity that has taken place in the session.
Below is an example of what might be seen in this file:

15-Oct-2012 14:37:11 - Connection attempt to 9.0.0.0 was successful.
Started session in mode File transfer
15-Oct-2012 14:59:35 - Controller started sending folder C:\example1
with destination path C:\backup
15-Oct-2012 14:59:35 - Controller started sending folder C:\example2
with destination path C:\backup
15-Oct-2012 14:59:35 - File C:\example3\test sent successfully
15-Oct-2012 14:59:35 - Folder C:\test sent successfully
15-Oct-2012 15:00:45 - Controller started sending folder C:\example4
with destination path C:\
15-Oct-2012 15:00:45 - Controller started sending folder C:\example5
with destination path C:\
15-Oct-2012 15:00:45 - File C:\example6\test\test.txt sent successfully
15-Oct-2012 15:14:58 - Attempted to delete file or directory C:\test
15-Oct-2012 15:38:12 - Requested session mode change to Active
15-Oct-2012 15:38:18 - Session mode changed to Active
15-Oct-2012 15:38:24 - Requested session mode change to File transfer
15-Oct-2012 15:38:30 - Session mode changed to File transfer
15-Oct-2012 15:38:41 - Session finished

Please refer to the IBM Tivoli Remote Control Administrator's Guide for more detailed information.


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Document information


More support for:

Tivoli Endpoint Manager

Software version:

Version Independent

Operating system(s):

Platform Independent

Reference #:

1618221

Modified date:

2012-11-22

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