Fix available for Community server 8.5.2 IFR1 StPlaces and StChatlogging crash during service stop

Technote (troubleshooting)


Stopping ST Chatlogging service causes service to crash, or Domino server to crash.


Since Sametime 8.5.2 we have some issues with threads and Notes API, in particular when the Notes Main Session is being started in one thread and is terminated by another thread, this causes a crash in Notes API.

Resolving the problem

You might detect StChatlogging service termination during stop service. In some cases it can also cause Domino server termination.
A fix is available on IBM Fix Central. This interim fix is recommended for Community Server 8.5.2 IFR1.

Open a service request with IBM Support to obtain the fix appropriate to different environments or operating systems (OS) that are not listed above.

Installation Instructions on Windows:
1. Stop Sametime and Domino server.
2. Backup STFileTransfer.exe/sym StChatLogging.exe/sym StLib.dll/sym (if found) files located in the sametime binary folder.
3. Apply the attached files
4. Start the server.

Installation Instructions on Linux/Solaris/AIX:
1. Stop Sametime and Domino server.
2. Backup stfiletransfer stchatlogging files located in the domino binaries folder.
3. As root user extract the provided .tar file in the domino binaries folder by running the tar -xvf command
4. Start the server.

Rate this page:

(0 users)Average rating

Document information

More support for:

IBM Sametime
Community Server

Software version:


Operating system(s):

Linux, Windows

Reference #:


Modified date:


Translate my page

Machine Translation

Content navigation