Product color view issue in non-English language storefront

Technote (troubleshooting)


This document applies only to the following language version(s):

English

Problem(Abstract)

In the Aurora starter store with English selected as the language, swatches work correctly. When a non-English language is selected, swatches do not work.

Symptom

When a non-English language is selected, the product image remains its original color regardless of which color is selected.


Cause

The problem occurs within the provided sample catalog data.

Resolving the problem

The problem is caused by a code defect within the sample store.
Complete the following steps to fix the sample data:

1. Locate the SampleData.sar. file:
WC_installdir\instances\demo\starterstores\common\samplecatalogs\SampleData.sar

2. Open the store archive and go to the following directory:
WEB-INF\stores\MadisonsCatalog

3. Locate the following files:
store-catalog-assets.dtd
store-catalog-assets.xml

4. Replace the files with the following files:

store-catalog-assets.xml store-catalog-assets.dtd

5. Republish the SampleData.sar file.


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Document information


More support for:

WebSphere Commerce Enterprise

Software version:

7.0

Operating system(s):

AIX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:

1618215

Modified date:

2012-11-27

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