Exchange mail servers: Emails flagged in Connections Mail do not appear in Outlook/OWA's Flagged Items and Tasks

Technote (troubleshooting)


Problem

When a user flags an email in Connections Mail, it does not appear in Outlook or OWA's Flagged Items and Tasks, even if the email shows as flagged in the Outlook/OWA listing view.

Environment

Connections Mail with Exchange mail servers

Resolving the problem

To show the email in Flagged Items and Tasks in Outlook or OWA, unflag the email, then flag the email in Outlook or OWA instead of Connections Mail.

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Document information


More support for:

IBM Connections
Mail

Software version:

1.0, 1.0.0.1, 1.3

Operating system(s):

AIX, Linux, Linux zSeries, Mac OS X, Windows

Reference #:

1618199

Modified date:

2013-01-03

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