ASYN9999E - Validation of LTPA token failed due to invalid keys or token type

Technote (troubleshooting)


Problem

At approximately the same time every morning, the SystemOut.log records the following exception:

ASYN9999E: Unexpected Exception Occurred: com.ibm.websphere.asynchbeans.SerialDeserialException: Exception while deserializing a saved service. Service=security. Unable to deserialize the Subjects in this Context, cause: Validation of LTPA token failed due to invalid keys or token type.

Cause

The AsyncBean in the scheduler table has LTPA token that was signed by the outdated LTPA key

Resolving the problem

The scheduler table needs to be cleaned up via the ConfigEngine script 'action-clean-scheduled-tasks'.

- For Windows: ConfigEngine.bat action-clean-scheduled-tasks -DWasPassword=<WasAdminPassword>

- For UNIX: ./ConfigEngine.sh action-clean-scheduled-tasks -DWasPassword=<WasAdminPassword>

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Document information


More support for:

WebSphere Portal
WebSphere Application Server Integration

Software version:

7.0, 8.0

Operating system(s):

AIX, HP-UX, IBM i, Linux, Solaris, Windows, i5/OS, z/OS

Reference #:

1618152

Modified date:

2012-11-21

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