After the Operational Console was successfully installed and invoked, all Operations Console panes come back empty and display the generic error message below:
Sorry, an error occurred
The SQL Server collation was configured to be case sensitive.
Windows using SQL Server database.
Resolving the problem
When using SQL Server for the Operational Database (ODB), a case-insensitive collation sequence needs to be set, such as SQL_Latin1_General_CP1_CI_AS. It is not possible to have the ODB database added to XMETA since a case sensitive collation is required.