IBM Support

Save As Excel (*.xls or *.xlsx) is not available

Technote (troubleshooting)


Problem(Abstract)

From the 'File / Save As...' menu of Powerplay Client, in the 'Save as type' listbox, neither 'Excel 2002 (*.xls)' nor 'Excel 2007 (*.xlsx)' types are listed.

Resolving the problem

- In Configuration Manager, in the left pane, right-click the top node (machine name) and launch "Apply Selection"

- Verify Excel is installed on same machine as Powerplay Client

- Verify these two registry keys does exist :

HKEY_CLASSES_ROOT\.xls
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xls

Document information

More support for: Cognos Series 7
PowerPlay

Software version: 7.5

Operating system(s): Windows

Software edition: All Editions

Reference #: 1617979

Modified date: 2012-11-20