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Save As Excel (*.xls or *.xlsx) is not available


Technote (troubleshooting)


Problem(Abstract)

From the 'File / Save As...' menu of Powerplay Client, in the 'Save as type' listbox, neither 'Excel 2002 (*.xls)' nor 'Excel 2007 (*.xlsx)' types are listed.

Resolving the problem

- In Configuration Manager, in the left pane, right-click the top node (machine name) and launch "Apply Selection"

- Verify Excel is installed on same machine as Powerplay Client

- Verify these two registry keys does exist :

HKEY_CLASSES_ROOT\.xls
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xls

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Document information

Cognos Series 7

PowerPlay


Software version:
7.5


Operating system(s):
Windows


Software edition:
All Editions


Reference #:
1617979


Modified date:
2012-11-20

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