IBM Support

Unable to open a SAS .sas7bdat file using Statistics Server on operating system zLinux

Technote (troubleshooting)


1) User launches Statistics Client.
2) User then switches to Statistics Server running on a zLinux machine.
3) User selects a SAS (sas7bdat) file and clicks open. The following error occurs:
Error # 7228. Command name: GET SAS
Cannot open data file.
Execution of this command stops.


Statistics Client: Windows

Statistics Server: zLinux

Note: This error is specific to SPSS Statistics Server installed to zLinux. Other supported platforms are not affected.

Resolving the problem

This issue has been resolved for SPSS Statistics 21.0 and beyond.

For Statistics versions 19 or 20, please try one of the work a rounds listed below (note you only have to do one):

Work around 1) Update iconv [iconv is a computer program and a standardized application programming interface (API) used to convert between different character encodings.]

Work around 2) Edit loclmap.xml in the SPSS Statistics Server installation path (e.g. /opt/IBM/SPSS/StatisticsServer19/bin/loclmap.xml) to use the en_US.ISO-8859-15 locale instead of the en_US.ISO-8859-1 locale.

Work around 3) From the client side before connecting to the Statistics Server on zLinux run the following syntax: SET locale="en_US.ISO-8859-15".

Document information

More support for: SPSS Statistics

Software version: 19.0, 20.0

Operating system(s): Linux, Windows

Reference #: 1617940

Modified date: 2012-11-20