Customised status indicators are not displayed in a diagram

Technote (troubleshooting)


Problem(Abstract)

If the metric administrator has created a new set of status indicator files and defined them in the "Tools - Status indicators" screen, once they have been selected on the "Tools - Default display settings" page in the "Status indicator style" field, the image is not displayed on a metric diagram.

Symptom

No image appears above the metric label on a diagram but, if you hover the mouse over where it should be, the automatic metric history chart appears.


Resolving the problem

Ensure that the image files reside in

...\webcontent\alp\images

and

...\webapps\p2pd\WEB-INF\cmm\images\icons


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Document information


More support for:

Cognos Business Intelligence
Metrics Studio

Software version:

8.3, 8.4.1, 10.1, 10.1.1, 10.2

Operating system(s):

AIX, HP Itanium, HP-UX, Linux, Solaris, Windows

Reference #:

1617681

Modified date:

2012-11-16

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