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Service Registry Detail Widget errors when selecting Service Versions

Technote (troubleshooting)


When clicking on a Service Version in the Service Registry Detail Widget two error messages are displayed.


The expanded error message text contains

Method: _dataReportsFetchErrback - Message: An error occurred while retrieving the entity with the following bsrURI: <bsrURI>.
Error message: <html> <head> <title>Error</title> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8"/> </head> <body> <div id="birt_errorPage" style="color:red">
<span id="error_icon" style="cursor:pointer" onclick="
if (document.getElementById('error_detail').style.display == 'none') { document.getElementById('error_icon').innerHTML = '- '; document.getElementById('error_detail').style.display = 'block'; }
else { document.getElementById('error_icon').innerHTML = '+ '; document.getElementById('error_detail').style.display = 'none'; }" > + </span>
ServiceVersionConsumers.rptdesign&#32;does&#32;not&#32;exist&#32;or&#32;contains& #32;errors.<br>
<pre id="error_detail" style="display:none;" >

The important text being:

Message: An error occurred while retrieving the entity with the following bsrURI: <bsrURI>.
Error message: The report file: <WAS_PROFILE_HOME>/installedApps/<CELL_NAME>/WSRRReportViewer.ear/WSRRReportViewer.war/ServiceRegistryBIRTReport/render/
ServiceVersionConsumers.rptdesign does not exist or contains errors.

The second error message is the same as the first but references ServiceVersionProviders.rptdesign instead.


These errors occur because the active WSRR configuration profile does not contain two files which are necessary for this widget to function correctly: ServiceVersionConsumers.rptdesign and ServiceVersionProviders.rptdesign.

These files are new in V8.0 of the Governance Enablement Profile supplied with WSRR V8.0. Therefore if a profile has been migrated from a previous WSRR version these files will be missing and the errors will occur.

Resolving the problem

Edit the active WSRR configuration profile in the Configuration perspective of the WebUI as follows:

  • Navigate to Active Profile > BIRT Report Design
  • Load the two missing BIRT Report Design Configuration files:
    • ServiceVersionConsumers.rptdesign
    • ServiceVersionProviders.rptdesign
    These files can be found in the BIRT_REPORT_DESIGNS directory within the <WAS_HOME>/WSRR/config/ provided with a WSRR V8.0 installation or the provided with a WSRR V8.5 installation.

Product Alias/Synonym


Document information

More support for: WebSphere Service Registry and Repository
Business Space

Software version: 8.0, 8.5

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows, z/OS

Reference #: 1617531

Modified date: 17 April 2015

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