Applying Transportation hotfix: HF7120_01 not found

Technote (troubleshooting)


Problem(Abstract)

Applying Transportation hotfix TR7110_hfixes.20111227-0817.zip fails with error:

java.lang.Exception: File .../maximo/tools/maximo/en/transportation/HF7120_01 not found.

Symptom

In maximo\tools\maximo\log\updatedb log:
Hotfix varname : HFDBTRANS ,From Hotfix script number: 0 ,To Hotfix script number: 7
Running hotfix scripts.
-- Calling the class : psdi.transportation.en.HF7120_01
-------------------------------------------------------------------
java.lang.Exception: File IBM/SMP/maximo/tools/maximo/en/transportation/HF7120_01 not found.


Cause

The hotfix readme file is confusing and incorrect:
a) Copy all scripts named fHFHF7120*.* from the <Maximo_Root>\hotfix_scripts\product directory into the following directory, if there are any::
C:\<maximo_root>\tools\maximo\en\product

There is no directory named hotfix_scripts\transportation and no files named fHFHF7120*.*

Diagnosing the problem

Folder maximo\tools\maximo\en\transportation is empty.

Resolving the problem

Copy the HF files in folder hotfix_scripts (HF7102_01.dbc - HF7120_07.dbc) to folder ...maximo\tools\maximo\en\transportation, then run UpdateDB.

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM Maximo for Transportation Not Applicable
Systems and Asset Management Tivoli Asset Management for IT Not Applicable
Systems and Asset Management Tivoli Change and Configuration Management Database Not Applicable
Systems and Asset Management Tivoli Service Request Manager Not Applicable

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Document information


More support for:

IBM Maximo Asset Management
Upgrade Programs

Software version:

7.1, 7.1.1

Operating system(s):

Platform Independent

Reference #:

1617443

Modified date:

2013-10-16

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