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Applying Transportation hotfix: HF7120_01 not found

Troubleshooting


Problem

Applying Transportation hotfix TR7110_hfixes.20111227-0817.zip fails with error: java.lang.Exception: File .../maximo/tools/maximo/en/transportation/HF7120_01 not found.

Symptom

In maximo\tools\maximo\log\updatedb log:
Hotfix varname : HFDBTRANS ,From Hotfix script number: 0 ,To Hotfix script number: 7
Running hotfix scripts.
-- Calling the class : psdi.transportation.en.HF7120_01
-------------------------------------------------------------------
java.lang.Exception: File IBM/SMP/maximo/tools/maximo/en/transportation/HF7120_01 not found.

Cause

The hotfix readme file is confusing and incorrect:
a) Copy all scripts named fHFHF7120*.* from the <Maximo_Root>\hotfix_scripts\product directory into the following directory, if there are any::
C:\<maximo_root>\tools\maximo\en\product

There is no directory named hotfix_scripts\transportation and no files named fHFHF7120*.*

Diagnosing The Problem

Folder maximo\tools\maximo\en\transportation is empty.

Resolving The Problem

Copy the HF files in folder hotfix_scripts (HF7102_01.dbc - HF7120_07.dbc) to folder ...maximo\tools\maximo\en\transportation, then run UpdateDB.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"Upgrade Programs","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1;7.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLL9Z","label":"Maximo for Transportation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKTXT","label":"Tivoli Change and Configuration Management Database"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21617443