Maximo EveryPlace Status Change Dialog Not Appearing

Technote (troubleshooting)


Problem(Abstract)

Selecting the change status tool button does not display the status change dialog box

Symptom

When trying to change the status of a work order the change status dialog does not display, You need to select the change status icon twice, This is only an issue in Maximo EveryPlace 7501


Resolving the problem

The issue is with the select.jsp file and has been resolved in release 7502 and 7503, To manually resolve the issue you can edit the select.jsp file and remove the following block including the beginning and ending <script> tags.

This is located around line 179 in the select.jsp file

<script>
//dojo.addOnLoad(function()
//{
var dsWorktype = new DataSource("<%= id %>");
clearSelect("<%= id %>");

while(dsWorktype.hasNextRow()){
dsWorktype.getNextRow();
addSelectOption("<%= id %>",
dsWorktype.getAttribute('maxvalue'),dsWorktype.getAttribute('description
'));
}
// });

function clearSelect(combobox)
{
select = document.getElementById(combobox);
select.innerHTML = "";
}

function addSelectOption(combobox, value, description)
{
select = document.getElementById(combobox);
select.innerHTML = select.innerHTML + "<option value="+ value +">"+
description +"</option>";
}

</script>

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Document information


More support for:

Maximo Everyplace

Software version:

7.5

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1617273

Modified date:

2013-10-09

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