Exporting an audit report in PDF format generated "Error 500: SRVE0199E: OutputStream element already obtained"

Technote (FAQ)


Question

Exporting an audit report in PDF format generated "Error 500: SRVE0199E: OutputStream element already obtained"

Cause

Regardless what version of internet browser is being used, exporting an audit report in PDF format is generating this error:

Error 500: SRVE0199E: OutputStream element already obtained


However, no problem exporting an audit report in CSV format.


Answer

To resolve the issue:



1. Log in to the LMT console with LMT admin rights user ID.
.
2. Expand "Security" on the left side.
.
3. Click on Secure administration, applications and infrastructure option.
.
4. De-select "Use Java 2 security to restrict application access to local resources" option.

5. Click Apply and then click on Save to Master configuration.
.
6. Log out of the ILMT console.
.
7) Restart the ILMT server by running these two commands in order.
.
/opt/IBM/LMT/cli # . ./srvstop.sh
/opt/IBM/LMT/cli # . ./srvstart.sh
.
8) Log back in and verify if the issue is fixed.


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Document information


More support for:

IBM License Metric Tool

Software version:

7.2.2

Operating system(s):

AIX, AIX 6.1, Linux, Windows

Reference #:

1617077

Modified date:

2012-11-15

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