Java RuntimeError exporting SUA 1.3 reports in pdf format

Technote (troubleshooting)


Problem(Abstract)

Unable to expert SUA reports in PDF formata to do the exception :"RuntimeError: Can't create Java VM".

Resolving the problem

- Create environment variable JAVA_HOME = C:\Program Files (x86)\Java\<jdk>

- Add the path "C:\Program Files (x86)\Java\<jdk>\jre\bin" to the environment variable PATH

where <jdk> is the java development kit installation directory on your system.

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Document information


More support for:

Tivoli Endpoint Manager

Software version:

8.0, 8.1, 8.2

Operating system(s):

Windows

Reference #:

1616987

Modified date:

2014-10-16

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