Applying S&S Renewal results in FLEXnet Licensing error:-42,298

Technote (troubleshooting)


Problem(Abstract)

Attempts to apply S&S Renewal to an IBM Rational Software Architect license results in FLEXnet Licensing error:-42,298.


Symptom

Steps to reproduce:

  1. Log into the IBM Rational License Key Center

  2. Select Rational Software Architect as the product

  3. Generate a Rational Software Architect Authorized User license

  4. Apply the S&S renewal to the Rational Software Authorized User license

Expected result: License key is successfully generated

Actual result: License key generation fails with the following error:
InTelelogicLicdata.dat:line 2:Invalid parameter.  
Context:       55555XXX55                        
FLEXnet Licensing error:-42,298      

Cause

The License Key Center requires the disk serial number of a Windows Host ID to be 12 characters in length.

Resolving the problem

Generate the license key using a 12 character disk serial number.

Cross reference information
Segment Product Component Platform Version Edition
Software Development Rational Software Architect Licensing

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Document information


More support for:

Rational License Key Server
Rational License Key Center

Software version:

Version Independent

Operating system(s):

Windows

Reference #:

1616816

Modified date:

2012-11-12

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