Attempts to browse to the IBM Rational Engineering Lifecycle Manager home page results in the error "Error! You either did not provide login credentials or your account does not have permission to access the web ui...."
Here is a screen capture of the problem:
The error typically occurs if the browser is configured to block pop-up windows. The Rational Engineering Lifecycle Manager login window is a pop-up window; disabling pop-up windows keeps the login window from being displayed.
Resolving the problem
- Log in.
- In the same browser, allow pop-up windows to be displayed.
- In the same browser, click the Reload button at the end of the error message.
- In the login window, enter your user name and password to start the tool.