Training Videos for Tivoli Endpoint Manager

Technote (FAQ)


Question

Are there any training videos that cover how TEM works?

Answer

IBM Endpoint Manager TECHNICAL ENABLEMENT LIBRARY


ACTION LIFECYCLE (video 120)
  • Learn to effectively issue and manage actions. Console operators familiar with product terminology and computer administration benefit the most from this presentation. Topics include action purpose and sources, content document structures, how to manage actions, client evaluation, and best practices.
  • Runs 37 minutes: http://youtu.be/x5yGPk7ptmo

USING BASELINES (video 121)
  • Discover how to create and manage baselines. Designed for console operators familiar with product terminology, console navigation, and computer administration. Explores baseline management, client evaluation, and best practices.
  • Runs 31 minutes: http://youtu.be/YEy8IdKb1BE

ACTION TROUBLESHOOTING (video 122)
  • Identify conditions that inform action status, to manage or troubleshoot actions based on status values. Best suited for console operators familiar with action purpose and structure (as covered in video 120, "Action Lifecycle"). Includes best practices for action deployment and for action troubleshooting.
  • Runs 37 minutes: http://www.youtube.com/watch?v=OcNCLX9peUE

INTRODUCTION TO PLATFORM TROUBLESHOOTING (VIDEO 201)
  • Respond to communications issues between clients, relays, and server. Intended for administrators who maintain the deployment, this presentation is of most value to viewers familiar with product terminology, console operation, plus basic computer and network administration. Focuses on component communication behaviors, services and logs, monitoring and troubleshooting tools, plus troubleshooting strategy and techniques. Includes best practices.
  • Runs 39 minutes: https://www.youtube.com/watch?v=6jVpaMrGHLM&feature=youtu.be

COMMUNICATION ARCHITECTURE (VIDEO 202)
  • Acquire essential knowledge of communications between platform components. Of most value to administrators who plan, implement, or maintain the deployment, and who have basic knowledge of computer and network administration. No expectation of product knowledge. Covers purpose of management console and content, product governance model, plus platform component responsibilities and communication behaviors.
  • Runs 40 minutes: http://www.youtube.com/watch?v=jvbYWmCaS-k&feature=youtu.be

Support Technical Exchanges

Although these videos were created initially to assist TCM customers in migrating to the TEM plaform, the information presented in these videos is general and can be used by anyone attempting to learn how to use the TEM platform and product:


Support Technical Exchanges (STE's) and IBM Education Assistants (IEA's)


Training Resources:

Miscellaneous YouTube Videos


Introduction to IBM Endpoint Manager (Webinar Recording)
Runs 41 minutes
https://www.youtube.com/watch?v=YBWqmk68CF0

IBM Endpoint Manager - Version 9.0 Installation
Runs 10 minutes
https://www.youtube.com/watch?v=ySyxIqOywC8

IBM Endpoint Manager 9 - Console Usage Quick Start
Runs 12 minutes
https://www.youtube.com/watch?v=rluXPEN7Ugc

Microsoft® Windows® Cluster Patching
Runs 4.5 minutes
https://www.youtube.com/watch?v=x1LRAaFJZaI

IBM Endpoint Manager 9 - Patch for Windows Quick Start
Runs 16 minutes
https://www.youtube.com/watch?v=OewUiIHXvWE

IBM Endpoint Manager - Getting Started with Patch Management
Runs 16.5 minutes
https://www.youtube.com/watch?v=hoMBKHDpCBs

IBM Tivoli Endpoint Manager: Patch Management
Runs 6.5 minutes
https://www.youtube.com/watch?v=GSrZU9vW1ZA

IBM Endpoint Manager 9 - Software Distribution Quick Start
Runs 19 minutes
https://www.youtube.com/watch?v=d8SnHMzU0xs

IBM Endpoint Manager 9 - Asset Discovery & Inventory Quick Start
Runs 12 minutes
https://www.youtube.com/watch?v=c_JjIx2Ed2I

IBM Endpoint Manager - What are Fixlets?
Runs 5 minutes
https://www.youtube.com/watch?v=khfxuglKQpM

IBM Endpoint Manager for Software Use Analysis 2.2 (playlist)
https://www.youtube.com/playlist?list=PLyUMU8TiJUzhXtASbqU-5HbyGQrqqBm_7

  • Managing custom catalog
  • Creating roles and users
  • Setting up computer properties and groups
  • Creating contracts

IBM Endpoint Manager, Content Development Series
https://www.youtube.com/watch?v=HKXeFOI_v7E&list=PLiD3_RDV00JfbODj7IAXC0jfP7BKSj6Yr
  • Introduction
  • Relevance 101
  • The Fixlet Debugger
  • Property of an Object

IBM Endpoint Manager for OS Deployment
Runs 5 minutes
https://www.youtube.com/watch?v=iHJ2MrgvuDI

IBM Endpoint Manager - Security Configuration Management
RUns 10 minutes
https://www.youtube.com/watch?v=IKFZIh2N-34

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Document information


More support for:

Tivoli Endpoint Manager

Software version:

8.0, 8.1, 8.2

Operating system(s):

Windows

Reference #:

1616676

Modified date:

2014-12-01

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