Fixing a bad data type in Impact 6.1

Technote (troubleshooting)


Problem(Abstract)

A bad data type in impact 6.1

Symptom


netcool.log:ERROR [TypeList] Error initializing the customization for Type "File Type Here"


Cause

There is a corrupt type file in $IMPACT_HOME/etc

Diagnosing the problem

On your Impact 6.1 server locate the type file located in $IMPACT_HOME/etc

When you cat the file you will see that the policy is very short

Resolving the problem


Log-on to the impact GUI
Under System Configuration--> Event Automation --> Data Model
Select the offending data type
Under the Table Description: locate Base Table: and click the Refresh
button
save the change
on your impact server cd to $IMPACT_HOME/etc
ls -ltar
cat the last type file and verify the error is gone.

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Document information


More support for:

Tivoli Netcool/Impact
Netcool/Impact

Software version:

6.1

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:

1616648

Modified date:

2014-09-29

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