WSVR0009E: Error occurred during startup

Technote (troubleshooting)


Problem(Abstract)

Unable to start TNSQM due to error WSVR0009E

Symptom

Found the following error message in native_stdout.log:
WSVR0009E: Error occurred during startup
com.ibm.ws.exception.ConfigurationError: com.ibm.ws.exception.ConfigurationError: com.ibm.ejs.ras.RasException: Ras does not have necessary permission to write file SystemOut.log to directory /appl/IBM/WebSphere/AppServer/profiles/isc/logs/server1/SystemOut.log


Cause

Wrong file permission probably caused by a previous system start by root user.

Diagnosing the problem

Please check the permission of the mentioned file and make sure it belongs to user "saserver".

Resolving the problem

You will have to change the ownership of the file back to user "saserver" before attempting to start the system.

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Document information


More support for:

Tivoli Netcool Service Quality Manager

Software version:

4.1.3, 4.1.4

Operating system(s):

AIX, Linux, Solaris

Reference #:

1616591

Modified date:

2013-12-06

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