Updating Java for SPSS Collaboration and Deployment Services SSO Clients

Technote (troubleshooting)


Problem(Abstract)

Due to a bug in IBM JVM, Kerberos configuration file is not read correctly. Subsequently, if SPSS Collaboration and Deployment Services is configured for single sign-on from client systems using a Kerberos configuration file, it cannot be accessed with Deployment Manager and Enterprise View Driver.

Symptom

Single sign-on to SPSS Collaboration and Deployment Services with Deployment Manager or Enterprise View Driver fails.


Cause

The IBM JVM defect described in IBM APAR IV26234 http://www-01.ibm.com/support/docview.wss?uid=swg1IV26234

Resolving the problem

The problem has been resolved by updating the JVM within Deployment Manager client to IBM Java 6.0 SR11. Please upgrade by downloading and installing a new Deployment Manager client install at the 5.0 Fix Pack 2 level. The download will be either CandDS Dep Manager 5.0 FP2 Win32 or CandDS Dep Manager 5.0 FP2 Win64 depending on the bit version of your pc.

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Document information


More support for:

SPSS Collaboration and Deployment Services

Software version:

4.2.1, 5.0

Operating system(s):

Windows

Reference #:

1616533

Modified date:

2013-06-28

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