Updating Java for SPSS Collaboration and Deployment Services SSO Clients

Technote (troubleshooting)


Problem(Abstract)

Due to a bug in IBM JVM, Kerberos configuration file is not read correctly. Subsequently, if SPSS Collaboration and Deployment Services is configured for single sign-on from client systems using a Kerberos configuration file, it cannot be accessed with Deployment Manager and Enterprise View Driver.

Symptom

Single sign-on to SPSS Collaboration and Deployment Services with Deployment Manager or Enterprise View Driver fails.


Cause

The IBM JVM defect described in IBM APAR IV26234 http://www-01.ibm.com/support/docview.wss?uid=swg1IV26234

Resolving the problem

The problem has been resolved by updating the JVM within Deployment Manager client to IBM Java 6.0 SR11. Please upgrade by downloading and installing a new Deployment Manager client install at the 5.0 Fix Pack 2 level. The download will be either CandDS Dep Manager 5.0 FP2 Win32 or CandDS Dep Manager 5.0 FP2 Win64 depending on the bit version of your pc.

Document information


More support for:

SPSS Collaboration and Deployment Services

Software version:

4.2.1, 5.0

Operating system(s):

Windows

Reference #:

1616533

Modified date:

2013-06-28

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