Technote (troubleshooting)
Problem(Abstract)
Getting alerts when a BP ran successfully on the SI node. The BP runs successfully, but is run with full persistence and there are a few steps that have status "JMS Queued" and "BP queued" which apparently equate to WF_STATUS 11 and 12. These statuses are apparently being passed to Control Center as "inError true", which in turn causes a return code 8, thus causing alerts to be issued (a rule is set up to alert if return code is not 0).
Symptom
SCC rule is set up to alert if return code is not 0
Cause
This has been identified as a product defect under APAR IC87312
Environment
Sterling Control Center monitoring SI
Diagnosing the problem
Review the Database Events report on SCC and Business Process History on SI
Resolving the problem
Added status codes 11 and 12 to a table in Control Center. These entries indicate to treat these conditions as successful.
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Commerce | Sterling B2B Integrator | AIX, HP-UX, i5/OS, IBM i, Linux, Solaris, Windows | 5.2.4.1, 5.2.4, 5.2.3, 5.2.2, 5.2.1, 5.2 |
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.