Column description (title) not displayed for "Item is in hand" check box in SOM

Technote (troubleshooting)


Problem(Abstract)

Column description not displayed for "Item is in hand" check box in SOM

Symptom

Simulation Steps
1. Go to SOM and search for draft returns.
2. Select any draft order from here
3. All lines are displayed. The "Item is in hand" check box does not have a column description.


Cause

This is due to default width of the column header.

Resolving the problem

Once the width of the column is increased via extension, the column description can be viewed correctly.

But if user drags and extends the width of "Items in hand" column, column description will not come.


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Document information


More support for:

Sterling Order Management

Software version:

9.2

Operating system(s):

All

Reference #:

1616371

Modified date:

2013-02-07

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