Steps to uninstall IBM Security Host Protection for Windows

Technote (FAQ)


Question

How do you uninstall IBM Security Host Protection for Windows?

Answer

Prior to uninstalling the agent, you must first disable agent protection. To do this, open a command prompt and run the following:

<drive>:\Program Files\[IBM] ISS\Server Protection\rapapp -ap <password>

If no password is in use, run the following command:

<drive>:\Program Files\[IBM] ISS\Server Protection\rapapp -ap

Once agent protection is disabled, run the following command from a command prompt to uninstall Host Protection for Windows agent:

<drive>:\Program Files\[IBM] ISS\Server Protection\AgentRemove.exe -full

An uninstall log will be generated in C:\Windows\AgentRemove.log.

Finally, the agent within SiteProtector can be manually removed. To do this, go into the Agent view and right-click on the icon of the recently uninstalled agent. Then, click Delete for it to be removed.



If the above information does not resolve your issue, please contact IBM Security Systems Customer Support.

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Document information


More support for:

IBM Security Host Protection

Software version:

2.1, 2.2, 2.2.2

Operating system(s):

Windows

Reference #:

1616265

Modified date:

2014-02-25

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