Importing WebSphere Application Server 7 results in NullPointerException error

Technote (troubleshooting)


Attempts to import IBM WebSphere Application Server version 7 in IBM Installation Manager results in internal error on the summary panel of the install wizard during "Finishing...".


The log file contains an error similar to the following entry:

<entry num='61' time='1345681411955' elapsed='06:43.53' level='ERROR' thread='Worker-2'>
<message>An internal error occurred during: "Finishing...".


This issue can occur when bundles are not released after performing an installation, update, modification, roll back, or an uninstall.

Resolving the problem


  1. Restart Installation Manager

  2. View the installed packages to determine if WebSphere Application Server 7 was imported

  3. If the server was not imported, try importing the server again.

    Note: Do not perform any other operation in Installation Manager before you start the import.

Document information

More support for:

IBM Installation Manager
General information

Software version:

1.3.1, 1.3.2, 1.3.3, 1.3.4,, 1.4, 1.4.1, 1.4.2, 1.4.3, 1.4.4, 1.5,, 1.5.1, 1.5.2, 1.5.3, 1.6, 1.6.1

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:


Modified date:


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