Flash (Alert)
Abstract
The Mail Security process may stop working after applying content updates.
Content
A corrupted update file has been in circulation for a limited period of time.
If the update file has been downloaded and installed by the appliance the Mail Security
process may stop working properly.
Affected firmware revisions 2.7 and 2.8
Problem Resolution
The update file has been removed from circulation.
If your system is working properly no further action is required.
If your system is experiencing the issues outlined above please take these steps to resolve the issue:
SSH to the appliance (log in as 'root')
-
rm /cache/mailsec/logs/restart.log
cd /var/lib/dca/init/dca_urlclassification/urlcategories/
perl -p -i~ -e 's/C&C/C+C/' locale*.xml
service mailsecd restart
The system will then become available again in a few minutes.
______________________________________________________
If the ab ove information does not resolve your issue, please contact IBM Security Solutions Customer Support.
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Security | Proventia Network Mail Security System | Not Applicable | Firmware | 2.5.1, 2.8 | All Editions |
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.