Rational Adapter for HP ALM installation message CRJAZ9009W - The system architecture is not supported contains a broken link to more information

Technote (troubleshooting)


Problem(Abstract)

When installing IBM Rational Adapter for HP ALM, you might see a warning message indicating that the architecture of the system was detected as 32-bit and in the message text there is a link to more information; however, the link is broken.

Symptom

During the installation of Rational Adapter for HP ALM the following message will display if you try to install the Rational Adapter for HP ALM on a 32-bit platform and operating system.

CRJAZ9009W - The system architecture is not supported.

The architecture of this system was detected as 32-bit, which is not supported.

Install the application on a 64-bit platform and operating system. For more information, see the list of  supported server operating systems.

The underlined text in the above message includes a link, which is broken.

Cause

This issue has been identified as a product defect.

Resolving the problem

Related information

Latest support documents

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Document information


More support for:

Rational Lifecycle Integration Adapters
Rational Adapter for HP ALM

Software version:

1.0

Operating system(s):

Linux, Windows

Software edition:

Standard

Reference #:

1615891

Modified date:

2013-09-23

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