How to generate a Report for 997 Messages with rejected status

Technote (troubleshooting)


Need to create a report to list 997 messages with Rejected Status


Client is searching for a way to create a report to see only 997 messages with Rejected Status


When sending outbound X.12 Messages, the Partner would reply with 997 Messages that do contain status information about the outbound messages

Resolving the problem

In the Admin UI go to Operations -> Reports
search for a report of type "EDI Outbound Acknowledgement".
There are some standard templates available. New versions can be created by copying and editing one of the standard reports.

Document information

More support for:

Sterling B2B Integrator
Data management - Audit

Software version:

5.0, 5.1, 5.2

Operating system(s):

Platform Independent

Reference #:


Modified date:


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