Rational Performance Tester/Rational Service Tester for SOA Quality tests hang at 10% when executed from Rational Quality Manager

Technote (troubleshooting)


Problem(Abstract)

When you execute a Rational Performance Tester 8.3 schedule or test from any version of Rational Quality Mananger, it hangs at 10%. The actual test in Rational Performance Tester completes as normal but from Rational Quality Manager it appears hung.

Symptom

While executing Rational Performance Tester/Rational Service Tester for SOA Quality 8.3 tests from Rational Quality Manager the progress bar within Rational Quality Manager gets stuck at 10% and no summary results are available during the run.


Resolving the problem

You can enable preferences in the Rational Performance Tester/Rational Service Tester for SOA Quality workspace to connect to Rational Quality Manager. Perform the following steps on every Rational Performance Tester/Rational Service Tester for SOA Quality 8.3 adapter machine:

  1. Disconnect the adapter from Rational Quality Manager. This should cause the Rational Quality Manager execution result to finish to 100%.
  2. Open the workspace in Rational Performance Tester to connect to Rational Quality Manager. If the adapter was run as a service, you can locate the workspace by opening the text file ${RPT_INSTALL_SDP_DIR}/RPT-RST_RQMAdapter/config/adapter.config and looking at the WORKSPACE_DIR property.
  3. In Rational Performance Tester, click Window->Preferences->Test->Performance Test Reports->Web Reports.
  4. Select the Allow remote access from a web browser check box.
  5. In the Remote Access area, select the Allow control of schedule execution from the web browser check box.
  6. Restart Rational Performance Tester/Rational Service Tester for SOA Quality.
  7. Connect the adapter and execute the test from Rational Quality Manager.

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Document information


More support for:

Rational Performance Tester
Integrations: IBM

Software version:

8.3

Operating system(s):

AIX, Linux, Windows

Reference #:

1615485

Modified date:

2012-10-29

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