Troubleshooting
Problem
Image Services DOC_tool command has a new option which allows a document id list, consisting of document ids and Centera Clip IDs, to be used with the sds_import utility. This utility imports documents into the Image Services databases. The patch is available in IS 4.1.2 FP16 (or higher) and IS 4.2.0 FP6 (or higher). The new option "clip_ids" is available in DOC_tool with the allowupdates command.
Resolving The Problem
An example of running DOC_tool using the new clip_ids option is shown below:
- DOC_tool
<DOC_tool:lib a>allowupdates
Enter the allowupdates password
<DOC_tool:lib a>sds
Summary info, Detailed, Worker info, All info, Find object, List, DELETE, SPACE, CLIP_IDS?
('s', 'd', 'w', 'a', 'f', 'l', 'DELETE', 'space', 'clip_ids') : clip_ids
SDS ID (2-255) : 2
First Doc ID [100000]: <carriage return>
Last Doc ID [3999999999]: <carriage return>
Max number documents in output file [20000000]: <carriage return>
Output file: /fnsw/clip_ids
Key points to review before running DOC_tool
- The number of document ids and clip ids is limited to 20 million entries.
- The size of a file containing 20 million rows is 1.4 GB.
Larger files can be more difficult to manage when using sds_import.
- A message is written to the Image Services error log when DOC_tool starts and ends the
new clip_ids option.
- 2012/10/01 09:04:18.857 238,0,1 <fnsw> DOC_tool (884982.1.172 0xd80f6.1) ... [INFO]
Initiated doc_id & clip_ids listing
sds_id=2 first_doc=100000 last_doc=3999999999 max_number_docs=20000000
output file: /fnsw/clip_ids
- Completed doc_id & clip_ids output 881538 entries
Init parameters: sds_id=2 first_doc=100000 last_doc=3999999999 max_number_docs=20000000
Actual values: first_doc_id=141144 last_doc_id=1126580 elapse time=77 seconds
output file: /fnsw/clip_ids
- An error message is logged when the file system, where the output file is written, runs out of
space.
- 2012/10/02 10:23:58.824 202,100,18 <fnsw> DOC_tool (1237036.1.173 0x12e02c.1) ... [INFO]
Terminated because not enough space. Partial doc_id & clip_ids output file 18778 entries
Init parameters: sds_id=3 first_doc=100000 last_doc=3999999999 max_number_docs=20000000
Actual values: first_doc_id=141145 last_doc_id=604740 elapse time=30 seconds
output file: /home/fnsw/clip_ids2
[{"Product":{"code":"SSNVUD","label":"FileNet Image Services"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.2;4.1.2","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21615413