Supportability Q&A about Notes and Windows 8

Is Notes supported on Windows 8?
The IBM Notes 9.0 Social Edition release provides full support (Notes, Domino Designer, Domino Administrator clients) for Windows 8 32-bit and 64-bit (non-Metro UI).

The IBM Notes 8.5.3 Fix Pack 4 release provides full support (Notes, Domino Designer, Domino Administrator clients) for Windows 8 32-bit and 64-bit (non-Metro UI). NOTE: Fix Packs are incremental kits and therefore cannot resolve certain issues that require full install kits to remedy.


Have any issues been identified during testing?
The table below lists identified issues with Notes on Windows 8. This table will be updated as additional issues are found.

Feature	Description	SPR #	Fixed Release
Default Browser	Clicking a URL in Notes will not open in default browser. If Internet Explorer 10 is default but Chrome is installed, URL will open in Chrome.	JHYI8ZL3LB	Fixed in IBM Notes 9.0 Social Edition and 8.5.3 Fix Pack 4
Install	After disabling UAC in Windows 8, security prompt occurs when non-admin installs Notes client/Notes plug-in.	JRBJ8WH5FU	N/A - Working as designed. By default all Applications run at "Medium Integrity level” in Windows 8 if you disable UAC. Elevate to high level to run successfully. ref: http://techdows.com/2012/05/disabling-windows-8-uac-results-in-apps-to-run-at-medium-integrity.html
Launch	Notes not started when Mail tile clicked in the Start screen of Windows 8 Metro UI	KSOA92Y2P9	N/A - Unsupported Configuration
Sametime Meetings	Meeting Room - Highlighting Tools not available in Doc share	YJLN8Y3CHC	Fixed in IBM Notes 9.0 Social Edition. Fixed in Sametime 8.5.2 Fix Packs produced after 11 November 2012.
Single User Logon	Windows 8 64-bit: Notes Client Single User Logon does not work with Microsoft account	JRBJ8WCDYF	N/A - Unsupported Configuration Microsoft Account cannot be supported in Notes Single Logon. Windows does not share the credentials of a Microsoft Account with the network. Recommend Shared Login be used.
Smart Upgrade	SURunAs: Create SURunAs with "Create self-extracting package... ", Notes couldn't be launched after upgraded	JRBJ93E8W9	Fixed in IBM Notes 9.0 Social Edition. Confirming if issue needs fix in 8.5.3 Fix Pack 4.
Smart Upgrade	Generate SURunAs kit without username/password results in following error on launch: "Failed to launch process: Error 740: The requested operation requires elevation"	JRBJ8X6CK6	Fixed in IBM Notes 9.0 Social Edition. Confirming if issue needs fix in 8.5.3 Fix Pack 4.
Start menu	Notes, Designer, and Admin icons not listed in Start menu installing All Client Kit (Notes Client kit does not have this issue).	YYSN8T4BNT	Fixed in IBM Notes 9.0 Social Edition. Requires full install kit fix. Cannot be fixed in Fix Pack WORKAROUND: Manually pin icons to Start menu
Start menu	Windows 8: Symphony icons not listed in Start menu when selected as part of Notes install	YALL8WDCGS	N/A - Symphony has been removed from IBM Notes Social Edition. For earlier releases, Symphony icons will show only on desktop, but will not show in Start menu & App list WORKAROUND: Manually pin icons to Start menu.
Start menu	Notes & Notes Minder icons not listed in Start menu with Notes basic install after login by non-admin user	YALL8WDAN7	N/A. If a user is created after Notes installation, when switching to this new user, Windows 8 will automatically set up new user configuration including Start menu. In this case, the Notes icon will not be listed in Start menu, but in "All app" list. This is system behavior for Metro UI and Notes installation cannot change it. WORKAROUND: Manually pin icon to Start menu or launch Notes from All applications location.
Start Menu	The Notes icon on Windows 8 taskbar is a document icon instead of Notes icon	LQPG95SBHV	N/A - Limitation. Addressed in 9.0