Supportability Q&A about Notes and Windows 8.x

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Abstract

This technote contains questions and answers pertaining to installing and running IBM Notes on Microsoft Windows 8.x

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Q1. Is Notes supported on Windows 8.x?

  • The IBM Notes 9.0 Social Edition release provides full support (Notes, Domino Designer, Domino Administrator clients) for Windows 8 32-bit and 64-bit (non-Metro UI).
  • The IBM Notes 8.5.3 Fix Pack 4 release provides full support (Notes, Domino Designer, Domino Administrator clients) for Windows 8 32-bit and 64-bit (non-Metro UI). NOTE: Fix Packs are incremental kits and therefore cannot resolve certain issues that require full install kits to remedy.


Q2. Have any issues been identified during testing on Windows 8?
The table below lists identified issues with Notes on Windows 8. This table will be updated as additional issues are found.


Feature

Description

SPR #

Fixed Release

Default Browser

Clicking a URL in Notes will not open in default browser. If Internet Explorer 10 is default but Chrome is installed, URL will open in Chrome.

JHYI8ZL3LB

Fixed in IBM Notes 9.0 Social Edition and 8.5.3 Fix Pack 4

Install

After disabling UAC in Windows 8, security prompt occurs when non-admin installs Notes client/Notes plug-in.

JRBJ8WH5FU

N/A - Working as designed.

By default all Applications run at "Medium Integrity level” in Windows 8 if you disable UAC. Elevate to high level to run successfully.

ref:
http://techdows.com/2012/05/disabling-windows-8-uac-results-in-apps-to-run-at-medium-integrity.html

Launch

Notes not started when Mail tile clicked in the Start screen of Windows 8 Metro UI

KSOA92Y2P9

N/A - Unsupported Configuration

Sametime Meetings

Meeting Room - Highlighting Tools not available in Doc share

YJLN8Y3CHC

Fixed in IBM Notes 9.0 Social Edition.

Fixed in Sametime 8.5.2 Fix Packs produced after 11 November 2012.

Single User Logon

Windows 8 64-bit: Notes Client Single User Logon does not work with Microsoft account

JRBJ8WCDYF

N/A - Unsupported Configuration

Microsoft Account cannot be supported in Notes Single Logon. Windows does not share the credentials of a Microsoft Account with the network. Recommend Shared Login be used.

Smart Upgrade

SURunAs: Create SURunAs with "Create self-extracting package... ", Notes couldn't be launched after upgraded

JRBJ93E8W9

Fixed in IBM Notes 9.0 Social Edition.

Confirming if issue needs fix in 8.5.3 Fix Pack 4.

Smart Upgrade

Generate SURunAs kit without username/password results in following error on launch: "Failed to launch process: Error 740: The requested operation requires elevation"

JRBJ8X6CK6

Fixed in IBM Notes 9.0 Social Edition.

Confirming if issue needs fix in 8.5.3 Fix Pack 4.

Start menu

Notes, Designer, and Admin icons not listed in Start menu installing All Client Kit (Notes Client kit does not have this issue).

YYSN8T4BNT

Fixed in IBM Notes 9.0 Social Edition. Requires full install kit fix. Cannot be fixed in Fix Pack

WORKAROUND: Manually pin icons to Start menu

Start menu

Windows 8: Symphony icons not listed in Start menu when selected as part of Notes install

YALL8WDCGS

N/A - Symphony has been removed from IBM Notes Social Edition. For earlier releases, Symphony icons will show only on desktop, but will not show in Start menu & App list

WORKAROUND: Manually pin icons to Start menu.

Start menu

Notes & Notes Minder icons not listed in Start menu with Notes basic install after login by non-admin user

YALL8WDAN7

N/A. If a user is created after Notes installation, when switching to this new user, Windows 8 will automatically set up new user configuration including Start menu. In this case, the Notes icon will not be listed in Start menu, but in "All app" list. This is system behavior for Metro UI and Notes installation cannot change it.

WORKAROUND: Manually pin icon to Start menu or launch Notes from All applications location.

Start Menu

The Notes icon on Windows 8 taskbar is a document icon instead of Notes icon

LQPG95SBHV

N/A - Limitation. Addressed in 9.0

Related information

Domino support for Windows Server 2012

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Document information


More support for:

IBM Notes

Software version:

8.5, 9.0

Operating system(s):

Windows

Reference #:

1615390

Modified date:

2014-11-10

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