Troubleshooting
Problem
The following errors are issued when installing the IBM Intelligent Operations Center Platform Control Tool: at org.apache.tools.ant.Main.runBuild(Main.java:801) at org.apache.tools.ant.Main.startAnt(Main.java:218) at org.apache.tools.ant.launch.Launcher.run(Launcher.java:280) at org.apache.tools.ant.launch.Launcher.main(Launcher.java:109) Caused by: java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 810 at com.jcraft.jsch.Util.fromBase64(Util.java:48) at com.jcraft.jsch.KnownHosts.setKnownHosts(KnownHosts.java:157)
Cause
The ssh keystore on the installation server is out-of-sync with the environment.
Resolving The Problem
To correct the problem, do the following:
- Log on to the installation server as the root user.
- Delete the /root/.ssh/known_hosts file.
- Using the ssh command, access the four target servers (application, event, data, and management) as the root user using the fully-qualified hostname of each server. Accept the ssh key when prompted.
- Try to install the IBM Intelligent Operations Center Platform Control Tool again.
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Document Information
Modified date:
17 June 2018
UID
swg21615233