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Integrity Checker error BMXAA0455E

Troubleshooting


Problem

Integrity Checker reports this error, followed by a list of user ids: BMXAA0443E - ERROR -- BMXAA0455E - The following users should be removed from Maximo because they have no MAXIMO privileges:

Symptom

Obsolete/orphan user ids are defined in Maximo, but user id has no access to or privileges in Maximo.

Cause

Users are defined in table MaxUser, but are not associated with any Maximo group in table GroupUser. Any user not associated with a group has no privileges in Maximo.

Diagnosing The Problem

To verify these user ids are orphans - that is, not defined in table GroupUser, execute this query:
Select userid From maxuser Where Not Exists (Select * From groupuser Where userid=maxuser.userid)

This query should return the same list of users that follows the BMXAA0455E error message.

Resolving The Problem

Review the list of users to verify that they are obsolete and can be removed. To drop the users from table MaxUser:
Delete From maxuser Where Not Exists (Select * From groupuser Where userid=maxuser.userid)

Run Integrity Checker (report-mode only) again to verify the error is resolved.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"Upgrade Integ Checker","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2;6.2.1;6.2.2;6.2.3;6.2.4;6.2.5;6.2.6;6.2.7;6.2.8;7.1;7.1.1;7.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKTY","label":"Maximo Asset Management for IT"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKTXT","label":"Tivoli Change and Configuration Management Database"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21615216