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CTGIN9108E: The LDAP server on the host cannot be reached at the port


Technote (troubleshooting)


Problem(Abstract)

Installing SCCD receives CTGIN9108E: The LDAP server on the host
"ldap://fully.qualified.host.name" cannot be reached at the port
"389".

Cause

LDAP pre installed on different host, but install panel left to default to localhost name. The install then attempts to contact the local hosts port 389 instead of the LDAP server at port 389

Resolving the problem

Specify the correct hostname for the server where LDAP resides during install

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Document information

IBM SmartCloud Control Desk


Software version:
7.5


Operating system(s):
Platform Independent


Reference #:
1615141


Modified date:
2012-10-26

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