Troubleshooting
Problem
Installing SCCD receives CTGIN9108E: The LDAP server on the host "ldap://fully.qualified.host.name" cannot be reached at the port "389".
Cause
LDAP pre installed on different host, but install panel left to default to localhost name. The install then attempts to contact the local hosts port 389 instead of the LDAP server at port 389
Resolving The Problem
Specify the correct hostname for the server where LDAP resides during install
[{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21615141