You are not allowed to generate any more new licenses.

Technote (troubleshooting)


Problem(Abstract)

After I install my software and while trying to activate my authorization code, I receive the following warning message:

Authorization failed: You are not allowed to generate any more new licenses.

Cause

License authorizations have been exhausted for the license authorization code provided.

Diagnosing the problem

When running the License Authorization utility to activate my software's authorization (authentication) code I receive one of the following messages:

Authorization in progress ... (you authorization code will display here)
Authorization failed.: You are not allowed to generate any more new licenses.
* * * End Of Transaction. * * *
All permitted authorizations for the provided authorization code(s) have been utilized.
No additional authorizations are permitted on this code. If you think this is an error,
please contact IBM Corp. Customer Service at spssls@us.ibm.com
(http://www.spss.com/custsrv) with your product and purchase details.
Click "Finish" to exit.

---------------------------OR ------------------------------------------------


Authorization in progress ... (you authorization code will display here)
Authorization failed.: You are not allowed to generate any more new licenses.
* * * End Of Transaction. * * *
All permitted authorizations for the provided authorization code(s) have been utilized.
No additional authorizations are permitted on this code. If you think this is an error,
please contact IBM Corp. Customer Service at spssls@us.ibm.com
(http://www-01.ibm.com/software/analytics/spss) with your product and purchase details.
Click "Finish" to exit.


Resolving the problem

Support for licensing problems/questions/requests are managed by IBM SPSS Client Care.

Please contact IBM SPSS Client Care to request service regarding licensing issue(s).
[Phone] 877-426-6006
[E-Mail] clientcare@ca.ibm.com
IBM SPSS Client Care will get back to you within 24-48 business hours.


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Document information


More support for:

SPSS Statistics

Software version:

20.0, 21.0

Operating system(s):

Platform Independent

Reference #:

1615116

Modified date:

2013-06-18

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