Account is locked error in IBM FileNet Content Services
When attempting to start the Content Services Storage Manager service it fails
The Storage Manager log reports the following:
DBI ERROR -- rc: -1
SQL State: NA000
SQL Message: [Microsoft][ODBC driver for Oracle][Oracle]ORA-28000: the account is locked
The Oracle user account is locked, preventing the Storage Manager service from connecting to the Oracle database.
Resolving the problem
Instruct the Oracle DBA to unlock the Content Services Oracle user account for the library.
More support for:
FileNet Content Services
Software version: All Versions
Operating system(s): Platform Independent
Reference #: 1615061
Modified date: 15 November 2012