When attempting to start the Content Services Storage Manager service it fails
The Storage Manager log reports the following:
DBI ERROR -- rc: -1
SQL State: NA000
SQL Message: [Microsoft][ODBC driver for Oracle][Oracle]ORA-28000: the account is locked
The Oracle user account is locked, preventing the Storage Manager service from connecting to the Oracle database.
Resolving the problem
Instruct the Oracle DBA to unlock the Content Services Oracle user account for the library.