"Could not create the view: !Could not create controller of type..." launching Java-related functionality, caused by invalid 'CCR_JAVA_Home' variable

The error will vary depending on what menu item is launched:

Command Center
Could not create the view: !Could not create controller of type com.ibm.cognos.ccr.integration.internal.c4.ui.ControlBoardDialogController for composite class com.ibm.cognos.ccr.integration.internal.c4.ui.ControlBoardDialogUI!

[Details]
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at..................

Maintain - system Audit Log - Browse
Multiple problems have occurred
Something unexpected happened. You may have to restart the application to continue.
Unexpected Error
Unhandled event loop exception

Stacktrace:
org.eclipse.swt.SWTException: Failed to execute runnable (org.eclipse.swt.SWTException: Widget is disposed)
org.eclipse.swt.SWT.error(SWT.java:4282)
org.eclipse.swt.SWT.error(SWT.java:4197)
org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:138)
org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4140)
org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3757)
org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2696)
org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2660)
org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2494)
org.eclipse.ui.internal.Workbench$7.run(Workbench.java:674)
org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:667)
org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
com.ibm.cognos.ccr.integration.application.internal.IntegrationApplication.start(IntegrationApplication.java:85)
org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)
com.ibm.cognos.ccr.integration.IntegrationServiceAdapter$MyEclipseStarter.run(IntegrationServiceAdapter.java:144)
java.lang.Thread.run(Thread.java:736)
Caused by:
org.eclipse.swt.SWTException: Widget is disposed
org.eclipse.swt.SWT.error(SWT.java:4282)

There are several possible causes for this error message.

• TIP: For more examples, see separate IBM Technote #1612000.

Invalid/incorrect System Variable " CCR_JAVA_Home" on the Controller application server.

Ensure that the System variable CCR_JAVA_Home is configured correctly. Afterwards, restart the Windows services "IBM Cognos Controller Java Proxy".

Steps:

1. Logon to the Controller application server as an administrator
2. Launch Windows Explorer, and right-click on "Computer"
3. Choose "Properties"
4. Choose "Advanced System Settings"
5. Inside the tab "Advanced" click "Environment Variables"
6. Inside the section "System Variables" check that there is an entry for "CCR_JAVA_Home"
7. Check that the 'value' is correct (no typos). TIP: By default, this is: C:\Program Files (x86)\IBM\java60\jre
8. Restart the Windows services "IBM Cognos Controller Java Proxy".