Defect submit form is blank or says this content cannot be displayed in a frame
When submitting a defect with the IBM Rational ClearQuest integration, the pop-up form is blank or has the message "This content cannot be displayed in a frame."
You are using the IBM Rational Team Concert (RTC) or IBM Rational Quality Manager (RQM) integration with Rational ClearQuest (CQ). When you submit a defect, instead of seeing the "Create Defect" submission form pop up, you get a blank page in Mozilla Firefox or the message "This content cannot be displayed in a frame" in Microsoft Internet Explorer.
There is a link: "Open this content in a new window". Clicking on that link brings up the CQ record form in a new window. Though the CQ record can be saved, you do not get a link in RQM and there are no back links created in CQ.
A new security feature in ClearQuest Web prevents cross-frame scripting attacks. See technote 1588252 for details about this change.
The integration with ClearQuest V188.8.131.52 or higher or V184.108.40.206 or higher, with a mixture of HTTP and HTTPS technology across the hosts. Affected browers are Firefox and at least version 8 of Internet Explorer. Internet Explorer 7 does not display the issue.
Resolving the problem
Technote 1587046, which is referenced in technote 1588252, explains how to disable this feature.
|Software Development||Rational ClearQuest||Integrations: IBM||220.127.116.11, 18.104.22.168|
|Software Development||Rational Team Concert||Integrations: IBM|
More support for:
Rational Quality Manager
Software version: 3.0.1, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 4.0, 22.214.171.124, 126.96.36.199, 4.0.1, 4.0.2, 4.0.3
Operating system(s): AIX, Linux, Solaris, Windows
Reference #: 1614955
Modified date: 08 July 2013
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