The Database Interface Designer Help System opens Internet Explorer as browser

Technote (troubleshooting)


Problem(Abstract)

The WebSphere® Transformation Extender (WTX) Database Interface Designer Help System opens Internet Explorer as browser even though another browser has been set as the default browser.

Symptom

The Database Interface Designer Help System opens Internet Explorer as browser even though another browser has been set as the default browser.


Cause

The Database Interface Designer Help System opens Internet Explorer as browser.

Environment

The Database Interface Designer Help System opens Internet Explorer as browser.

Diagnosing the problem

1. Open the DB interface Designer
2. Open any .MDQ file
3. Press F1
4. Click OK.

Internet Explorer is opened instead of the system's default browser.

Resolving the problem

The user would need to configure some new settings in the plugin_customization.ini file located under the WebSphere Transformation Extender 8.4 installation directory (C:\IBM\WebSphere Transformation Extender 8.4\wtx_IC\eclipse\plugins\com.ibm.websphere.dtx.doc_8.4.0\plugin_customization.ini) for the standalone Eclipse Help System initiated by Database Interface Designer, Integration Flow Designer, start Information Center.

The following settings would need to be added to the plugin_customization.ini to use FireFox.The commands can be added after the org.eclipse.help.base/indexView property in the same to keep all help.base properties together.

org.eclipse.help.base/always_external_browser=true
org.eclipse.help.base/default_browser=org.eclipse.help.base.custombrowser
org.eclipse.help.base/custom_browser_path=C:\\Program Files\\Mozilla Firefox\\firefox.exe

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Document information


More support for:

WebSphere Transformation Extender
Database Interface Designer

Software version:

8.2.0.0, 8.2.0.1, 8.2.0.2, 8.2.0.3, 8.2.0.4, 8.2.0.5, 8.2.0.6, 8.3, 8.3.0.0, 8.3.0.1, 8.3.0.2, 8.3.0.3, 8.3.0.4, 8.3.0.5, 8.4.0.0, 8.4.0.1, 8.4.0.2, 8.4.0.3

Operating system(s):

Windows

Reference #:

1614738

Modified date:

2012-11-13

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