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Removing the PDRTE package on Windows also removes parts of the PDJRTE package

Technote (troubleshooting)


If you remove the PDRTE package from a Windows system, some parts of the PDJRTE package are also removed. This removal causes the PDJRTE to be unusable.

Resolving the problem

On a Windows system, do not remove the installed PDRTE package if you want to continue using the installed PDJRTE package.

If you already removed the PDRTE package and want to continue using the PDJRTE package, uninstall the PDJRTE package and reinstall it.

Document information

More support for: IBM Security Access Manager for Web

Software version: 7.0

Operating system(s): Windows

Reference #: 1614344

Modified date: 16 November 2012