If an IBM® eDiscovery Analyzer helper server is added to the eDiscovery Analyzer master server and the administrator users are different, the helper server can produce a fatal error when indexing is started. This can happen even if the helper server test connection has succeeded.
Diagnosing the problem
The eDiscovery Analyzer administrator for both the master and helper servers must be the same.
The system administrator must determine a single administrator user.
Resolving the problem
|To change the administrator user on a server:
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.