Technote (troubleshooting)
Problem(Abstract)
If an IBM® eDiscovery Analyzer helper server is added to the eDiscovery Analyzer master server and the administrator users are different, the helper server can produce a fatal error when indexing is started. This can happen even if the helper server test connection has succeeded.
Diagnosing the problem
The eDiscovery Analyzer administrator for both the master and helper servers must be the same.
The system administrator must determine a single administrator user.
Resolving the problem
To change the administrator user on a server:
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