Click here to open a case, (report a problem ticket with support), or you can use the Service requests & PMRs link from within the Support Portal. If you are looking for some information about using the Support Portal, here are some resources that will help you get started.
Click here to open a case, (report a problem ticket with support), or you can use the Service requests & PMRs link from within the Support Portal, under Common support links (you will need to sign in):
A link is also available under Tools and resources:
The IBM Support Portal is a unified view of all technical support tools and information for all IBM systems, software, and services. It brings all the support resources available for IBM hardware and software offerings together in one place.
The IBM Support Portal provides powerful features that make it fast and easy to find the exact information or tool you need.
- Select your IBM products and the task at hand for direct access to all pertinent resources.
- Browse featured support links that guide you to the most critical and useful information and tools.
- Filter the results of a simple text search with one click to pinpoint the most appropriate documents.
- Subscribe to My Notifications to receive important updates and information the way you want to.
Note: Service Request ( SR) is accessible from the Support Portal or any Support Pages. IBM provides the SR tool to electronically submit and manage Problem Management Records (PMRs) on the Web for more control over your PMRs. Use SR to Open a Case (open a ticket) with support.